Effective date: July 14, 2026
These Terms of Use govern access to and use of rochesterbasementrepair.com. By using the site, a visitor agrees to these terms. If a visitor does not agree, the site should not be used.
Information and Referral Service
Rochester Basement Repair provides general educational information and may connect homeowners with independent local contractors when a suitable provider is available. Rochester Basement Repair is not a general contractor, does not perform inspections or construction, and is not a party to agreements between homeowners and contractors.
No Professional Advice or Guarantee
Site content is general information and does not replace an on-site inspection, engineering opinion, legal advice, code review, or other professional service. Conditions vary by property. The site does not guarantee a diagnosis, provider match, response, price, schedule, license status, insurance coverage, warranty, workmanship, or outcome.
Independent Contractors
Contractors are independent businesses and are not employees, agents, joint venturers, or representatives of Rochester Basement Repair. Homeowners are responsible for evaluating providers, verifying qualifications and insurance, reviewing references, obtaining written scopes, confirming permits, and understanding payment and warranty terms before hiring.
User Submissions
A user who submits information represents that it is accurate, relates to a legitimate property-service inquiry, and may lawfully be shared. The user authorizes the site and its service providers to process the submission and, when appropriate, share it with independent contractors for response and matching purposes, subject to the Privacy Policy.
Users should not submit sensitive financial information, government identification numbers, passwords, or unlawful, threatening, infringing, or malicious content.
Acceptable Use
- Do not interfere with site operation or security.
- Do not use automated systems to scrape, overload, or misuse the site.
- Do not impersonate another person or submit deceptive requests.
- Do not copy or republish site content in violation of intellectual-property rights.
Third-Party Links and Services
The site may link to third-party resources or use outside vendors for hosting, analytics, communications, call tracking, forms, security, or contractor matching. Those parties may have separate terms and privacy practices. A link or technical integration does not create a guarantee or endorsement.
Limitation of Liability
To the maximum extent permitted by applicable law, Rochester Basement Repair is not liable for indirect, incidental, special, consequential, or punitive damages arising from site use, inability to use the site, contractor communications, property conditions, or work performed by independent contractors. Rights that cannot lawfully be limited remain unaffected.
Changes and Availability
The site, features, service area, matching process, content, and these terms may change or be discontinued. Continued use after revised terms are posted indicates acceptance of the revised terms.
Contact
Legal questions about these terms may be submitted through the Contact page. A direct legal email address will be published only if a monitored public business inbox is established.